Name: Kate Spade LUCYANN US
Brand: Kate Spade
SKU: 215719-215729
Price: 128.73 USD
Availability: InStock
Rating: 4.7 (53 reviews)

Question 1

What is the difference in frame shape between the tortoise stripe and the Havana pattern. 
I was trying to get the Havana pattern in 53-16-135 which you do not offer any. Thank you

Olivia M, Customer Service · Accepted Answer

Both the Tortoise Aqua Striped and Havana Pattern Green frames share the same rectangle shape. While the Havana pattern is available in sizes 49-16-135 and 51-16-135, it is not offered in the 53-16-135 size.

Question 2

is the green a real green? it looks blue in the photos

Anonymous · Accepted Answer

No, it’s more of a turquoise or aqua than green.

Anonymous · Answer

It’s an aqua color.

Anonymous · Answer

It is Turquoise

Question 3

Does the Lucyann frames come in 49 17-18?

Kathy P. · Accepted Answer

Yes. We don't have it in stock.

Question 4

What is your return policy?

Kathy P. · Accepted Answer

We offer a 30 day return policy for a full refund on frames and custom lenses. Original shipping cost will not be reimbursed.

Question 5

Can I file with my vision insurance ?

Kathy P. · Accepted Answer

As an open-access provider, we are not in-network but we can utilize your insurance benefits/coverage. We can verify your eligibility for out of network coverage. No worries about forms and proper paperwork; leave it all to us. Once your order is processed we will submit the claim for you. It's that simple.

Question 6

I would like the one that has white polkadots, but the description says it is pink striped. The photo doesnt match the description?

Clara G. · Accepted Answer

The description was an error, and was already corrected.

Question 7

Does this size frame work for progressive lenses?

Clara G. · Accepted Answer

Yes, this particular pair is progressive capable.

Anonymous · Answer

Yes. No problem at all thru Walmart optometry.

Mareanne S. · Answer

I had progressives in them but they are fairly small and I found I liked my progressives better with the larger frame

Question 8

What is the total frame width?

Clara G. · Accepted Answer

The frame is available in a couple of size, 110,114,118 and 122mm. That is the the total of the width of both lenses and the bridge.

Question 9

My glasses don’t have the size in the arm. Is there a standard size?

Clara G. · Accepted Answer

All frames have the size in one of the temples. It might have faded after using a while. For small eyes, try  40-48mm sized frames. For medium; size 49-54mm and large; 55-58mm.  Larger than 58mm is for extra large eyes.

Question 10

Are all of your glasses brand new?

Clara G. · Accepted Answer

All our products are guaranteed to be 100% authentic coming directly from the manufacturer. They arrive in its original case, cloth and authenticity paperwork.

Anonymous · Answer

yes

Kaci G. · Answer

Mine were. So, yes.

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